Saturday Musings
For the past two weeks, I've been trying to politely work with my web-host provider but all of my niceness has gotten me nowhere. The support tickets I've submitted to move the transfer along have been ignored. They've got me over a barrel in that the 'who is' contact information is listed as them rather than me. I never noticed this until now and it may seem like a small detail but when transferring a domain it's vital that the information is that of the domain owner for the process to go through. They're the only ones who can correct it. The web-host service is Myacen located in Perth, Australia and they're a reseller for a larger company called Enom located in the US. My frustration led me to contact Enom to see if there was any pressure they could bring to bear on Myacen to get them to work with me. It may be working. I'm not out of the woods yet but it appears the prairie grass is coming into view. Enom has the ability to make the necessary ch...