Learning from NWA188
The Northwest flight (NWA188) that missed its mark and overshot MSP airport last week continues to be in the news. I still can't get over how both pilots could disassociate themselves from the task at hand to the degree they did, especially considering that in a job such as piloting an aircraft, multitasking is a necessary ability. The pilots have lost their licenses and have been suspended and now the focus has turned to the FAA and why we were so slow in notifying the military of the situation. There's a bit of disinformation in the news today with respect to who failed to notify the military as our protocols require. You'll likely hear that controllers failed to do this when in fact controllers did everything they should have. When it became apparent that the flight was no longer responding to radio calls, controllers notified management. In situations such as this, a controller will ask the supervisor in the area to contact the flight's operations desk and give